Reputation Management

Transforming a 4.0 – 4.7 Google rating, resulting in a 100% increase in call volume!

The Situation:

This WISP had a limited online presence and was not effectively competing with larger, more established providers in the area. This particular client, located in rural Idaho, hired Leverage Social to implement an array of our services, including our lead generation, bolt-on sales department, & reputation management program.

The Solution:

Our partnership began and we implemented our reputation management program to improve the company’s online reputation and presence. The program included a range of tactics, such as social media marketing, search engine optimization (SEO), and review management.

The Implementation:

In addition to lead generation and brand awareness, we also focused on providing an easy and effective method for current & new customers to leave reviews and communicate with customer support.

The Results:

Over the course of 6 – 8 months, our efforts resulted in a significant increase in the WISP’s online presence and reputation. The company’s Google rating rose from 4.0 stars to 4.7 stars, with a significant number of positive reviews from satisfied customers. As a result of the increased online presence and positive reputation, the WISP experienced a 100% increase in call volume and a 78% increase in website traffic. 

Want to increase your WISP’s subscriber base? Let’s talk.

Step 1: Submit the form below.

Let’s make sure your WISP is a good fit.

Step 2: A senior member of our team will contact you right away.

From here we will schedule a discovery call to learn more about your WISP.

Step 3: If there’s synergy, We have a deal!

Choose from one of our plans or a custom plan is built just for you.


We’re all about winning and bringing your business to its full potential.

But first things first. We need to make sure that our goals are aligned.